MobileManager now supports Windows Mobile

Zenprise has announced that its flagship MobileManager software now supports Windows Mobile smartphones and handsets, and that it has solved critical IT service issues for over 300 Windows phones.

MobileManager introduces a best practices approach to finding and fixing user issues through its use of automation. Organizations that automate mobile service management can lower mean time to repair, standardize problem resolution, minimize support calls and improve overall productivity.

In a press release, Zenprise said that its software "automates support procedures and selectively runs more than 5,000 diagnostic tests to find the root cause of user issues. This process generates more than 6,500 detailed step by step resolution instructions to problems occurring across the entire mobile service."

"ZenPro automation technology allows administrators to support more mobile platforms while lowering operational costs," the company added.

Supported platforms include BlackBerry, iPhone, and Windows Mobile, specifically the following handsets:

• Blackberry Storm, Bold, Curve, Pearl, 8800 series, 8700 series, 7130 series, 7100 series, 7200 series, 7520
• Palm devices running BlackBerry Connect
• Symbian devices running BlackBerry Connect
• Windows Mobile devices running BlackBerry Connect
• Handsets running ActiveSync including Apple iPhone, Palm Treo Pro, Samsung BlackJack, Samsung Epix, Samsung Ace, HTC Dash, HTC Shadow, HTC Tilt, HTC Touch, Motorola Q9h and Motorola Moto Q

Get more information here.